A TikTok video was posted on Monday (March 13) by Hana, a Thai-Japanese undergraduate from Monash University, showing a cab driver counting change after accepting two RM50 notes, equivalent to S$30, as payment for a $24 cab ride. The video caption read: “I accidentally brought only Malaysian RM. But the grab uncle was so kind to receive RM.” The video, which has garnered thousands of views and likes, showcases the driver’s willingness to go above and beyond for his passengers, and has been praised for his exceptional customer service.
@hanae_nakaa Kind grab driver in Singapore! #ntu #留学 #シンガポール留学 #singapore #マレーシア留学 #malaysia #シンガポール
According to the user’s account, she only became aware of having Malaysian Ringgit at the end of the trip. However, the cab driver showed kindness by accepting the currency and even gave her SGD$2 in change. He also went out of his way to suggest a nearby bank where she could withdraw money for other purchases. The user then shared this heartwarming experience on TikTok, sharing her encounter with the kind cab driver.
Responses from the video
The video has since sparked a wave of positive comments, with many netizens commending the driver for his kindness and dedication to his customers. Some have even shared their own experiences with similar kind-hearted cab drivers, highlighting the importance of excellent customer service in the transportation industry.
This video serves as a reminder that small acts of kindness can go a long way in making someone’s day. The cab driver’s willingness to accommodate his passenger’s request and his friendly demeanor shows that he truly cares about providing a positive experience for his customers. This is especially important in a time where many industries, including transportation, have been heavily impacted by the COVID-19 pandemic. It is heartening to see that despite the challenges, there are still individuals who are willing to go the extra mile to provide exceptional service.
The once viral TikTok video featuring a kind cab driver who accepts Ringgit instead of SGD is a heartwarming reminder of the power of kindness and exceptional customer service. Let us all strive to emulate his example, and spread kindness wherever we go.
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